We care about our products, and we do our very best to get them to you in perfect condition. Unfortunately, it is still possible that an order can become damaged or broken on its way you, and that’s what guarantees are for. Legally, you are required to let us know about the damage or fault within 2 months of discovering it. If the fault or damage falls under the guarantee, we will cover the costs of repairs or replacement.
It is always possible that things don’t go as planned. If you’re unhappy, please contact us on email@example.com. We will do our best to find a solution with you.